Guest Services Job Positions

Job Role:

  • Being able to deliver a memorable and personalized service to guests who enquire at the Concierge Lounge.
  • Candidates MUST have personable skills and be approachable for guests, to create an environment focused on customer service and strong communication skills for suite guests.
  • Candidates must be able to listen, create and deliver exceptional experience for suite guests by accommodating and tailoring to their needs.
  • Ideally candidates must have previous work experience as part of a Front Desk team, dealing with problem solving issues amongst suite guests.


  • 1 year+ of hospitality experience in previous cruise line, high end resort/hotel or similar.
  • Holds exceptional customer service, communication, and personable qualities.
  • To be able to problem solve and decision make under pressures of high volume of guests and services offered.
  • Preferable bachelor’s degree in hospitality/business management or similar associated degree from an official collage or university.
  • Basic computer knowledge and software packages.
  • Additional languages preferable.

Contract Length:

  • 6 months and 3 weeks followed by a 6-8 week holiday/vacation upon completion of contract.

Interested? Apply now!

Click Here to apply
About Us

We are a recruitment company based in London, UK, specialising in recruitment for jobs on board cruise ships.

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Phone: 0843 289 6367

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